Ludhiana resident Raj Sarin had booked a Porsche car with roof convertible night blue color in the year 2016. For this, he had paid an advance of Rs 10 lakh to Gurugram-based Porsche dealer, Jainika Performance Car Private Limited. But the dealer booked
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Customer refused to take delivery Raj Sarin refused to take the wrong car and repeatedly demanded the booked model. He also offered to make the remaining payment, but the dealer and the company did not provide the correct model. On this, Raj Sarin filed a complaint against the dealer and the Porsche company in the Ludhiana District Consumer Commission.
District Commission ruled in favor of the customer On June 27, 2022, the District Consumer Commission ruled in favor of Raj Sarin. The Commission ordered the dealer to return the amount of Rs 10 lakh with 8 percent interest and compensate the customer.
State Consumer Commission also rejected the appeal The Porsche company challenged this decision in the State Consumer Commission, arguing that Porsche only makes cars, not sells them. Therefore, the responsibility of delivery lies with the dealer and the company should be kept out of the matter. But the bench headed by Justice Daya Choudhary, which also included Simarjit Kaur and Vishikant Garg, rejected the appeal.